- Privacy Policy
- Terms & Conditions
Privacy Policy
This privacy policy covers personal information, including any information we collect, use and share from you, as described further below. This privacy policy applies to all websites in the DWS family, our products and services, and our mobile applications (collectively, the “Services”). This privacy policy does not cover how our Users may use or share data that they collect using our services.
When you purchase a Service from us, your personal information will be collected, used, and shared consistent with the provisions of this privacy policy as well as the following addendums related to particular products and services offered by DWS.
Information We Collect From you
In the course of your use of the Services, we obtain the following information about you as described below. We collect this data for the purposes described under “How We Use Your Information”.
SIGNING UP FOR SERVICES; USER INFORMATION
- Information you provide prior to any registration process, such as your email when you provide it to us;
- Information that you provide during any registration process, including in connection with a co-branded offer (such as your name, company name, email address, phone number, billing address or credit card information, geographic location and industry), when you call or email us (for support or otherwise) or when you use our products or services;
- Payment information that you provide to us (by way of our Services or otherwise) when you purchase some of our products and services, including credit card data.
USE OF SERVICES, WEBSITE VISITS AND SUPPORT
Data relating to your online activity on our websites with respect to our Services, including the following:
- IP address
- browser type and version
- geographic location
- pages you view
- how you got to our services and any links you click on to leave our services
- when you update your information, communicate with us, or oder new Services
- metadata about your use and your contacts' use of our Services and your emails you send (including clicks and opens)
- your interactions with any videos we offer
- issues you encounter requiring our support or assistance
- any device or other method of communication you use to interact with the services
We store this data we collect in a variety of places within our infrastructure, including system log files, back end databases and analytics systems.
Your telephone conversations with us (which we may monitor or record)
How we use your information
We use the information we collect, both on its own and combined with any other information we collect about your, for the following purposes:
- To provide the requested services to you;
- To provide you with useful content;
- To ensure the proper functioning of our Services
- To offer and improve our Services;
- To provide you with requested information or technical support
- To facilitate your movement through our websites or your use of our services;
- To do a better job of advertising and marketing our services;
- To advertise and market third party products and services;
- To diagnose problems with our servers or our Services;
- In connection with our security and compliance programs;
- o administer our websites;
- To communicate with you;
- To target prospective customers with our products or services;
- To assist us in offering you a personalized experience or otherwise tailor our services to you;
- As otherwise described in this privacy policy.
We also use the information we receive in aggregated and anonymized formats to product reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products and services.
Payment information that you provide to us, including credit card data, will only be used to facilitate payment for our products and services.
We also use recorded telephone conversations for quality control purposes, to train our employees and for our own protection.
Access
You have the right to know whether we process personal information about you, and if we do, to access data we hold about you and certain information about how we use it and who we share it with.